Case Study: a global professional services firm saves 720,000 audit hours with Camunda

How a Global Professional Services Firm Re-Engineered Its Audit Lifecycle and Saved an Estimated $60–65M

A global professional services firm faced a challenge in its audit business, where its engagement lifecycle was run by 26 disconnected legacy applications. This patchwork of systems forced staff to manually move data, obscured real-time status, and pulled auditors away from high-value client work with repetitive administrative tasks. To modernize without a risky rip-and-replace, the firm turned to Camunda for a process orchestration solution.

The solution implemented by Camunda involved creating a single orchestration layer to drive the entire engagement journey end-to-end, coordinating across the formerly siloed applications. This provided real-time visibility and automated routine steps. The results were significant, saving an estimated 720,000 hours in the first four months alone, which equates to about 80 hours per audit engagement. Camunda enabled the firm to project a 20% increase in client capacity without adding headcount.