Case Study: Halkbank Turkiye achieves faster, more accurate money transfers with Camunda

Halkbank Turkiye cuts money transfer time 600% with Camunda

Halkbank Turkiye, a major financial institution, faced significant challenges in its high-volume money transfer process, which was operationally complex, prone to errors, and burdened by strict regulatory requirements. The bank needed to enhance efficiency and customer experience, leading them to partner with Camunda for intelligent process orchestration.

By implementing Camunda to orchestrate its money transfer workflow, Halkbank integrated AI and OCR to automate data extraction and decision-making. The solution delivered by Camunda resulted in a 600% improvement in process time, a 50% reduction in errors, and full automation for 60% of transactions, which allowed 32 employees to be reallocated to more strategic work.

Halkbank Turkiye