Case Study: GEMA improves employee experience and automates music documentation with Camunda

GEMA automates 50% of commercial documentation with Camunda

GEMA, a copyright collection society representing music creators in Germany, faced the challenge of managing the complex, largely manual process for documenting music used in films and series. Their workflow relied on PDFs and Excel files, which was inefficient. To modernize and digitize, they chose Camunda, utilizing its workflow engine and specifically the Camunda Tasklist to orchestrate systems and manual tasks.

Using Camunda, GEMA implemented a process orchestration solution that integrated their various systems and automated steps within the music documentation workflow. This allowed them to introduce an online portal and automate validation, matching, and archiving. As a result, Camunda helped GEMA achieve 50% automation in commercial documentation, significantly reducing repetitive tasks so employees could focus on more valuable work and improving overall employee satisfaction.

GEMA