Case Study: Deutsche Telekom improves network operations efficiency with Camunda

Deutsche Telekom moves from planning to execution 6% faster with Camunda

Deutsche Telekom, one of the world's largest telecommunications companies, faced the challenge of modernizing its radio access and mobile backhaul networks amid shorter technology cycles. Coordinating over a million activities annually with legacy manual systems was inefficient. To improve agility and data quality, they turned to the vendor Camunda and its Camunda Platform for process orchestration and automation.

The solution from Camunda involved breaking legacy workflows into reusable, API-connected process components based on business objects. This provided end-to-end visibility and enabled parallel process scaling. As a result, Deutsche Telekom now executes projects 6% faster from planning to execution, with an estimated 60% reduction in manual work and 30% less planning time anticipated.

Deutsche Telekom