Case Study: Capital One streamlines risk management with Camunda

Capital One streamlines risk management with Camunda's automation and decision modeling tool, Camunda Modeler

Capital One, a major banking and financial services company serving more than 100 million customers, set out to modernize its risk management operations and centralize a traditionally decentralized process. To support this transformation, it turned to Camunda Platform and Camunda Modeler to improve workflow automation, decision modeling, and collaboration across business, product, and technology teams.

With Camunda, Capital One created a shared, model-driven approach to risk management using BPMN process models and DMN decision tables, enabling faster collaboration, easier self-service for tenant teams, and stronger governance. Camunda helped Capital One speed up time to market, reduce infrastructure maintenance costs through a serverless stack, lower custom coding needs, and streamline compliance—delivering a more efficient and agile risk management function.

Capital One

Sean Webb

Product Manager