Case Study: R+V Versicherung achieves faster time-to-market and greater agility with Camunda Platform

Camunda enables Process as a Service at R+V Versicherung

R+V, one of Germany’s largest insurers (about 17,000 employees and ~€20bn revenue), faced an inflexible, monolithic BPM landscape that made releases slow and risky, caused system failures, and hurt the customer experience. To modernize its process architecture and speed delivery, R+V selected Camunda and adopted the Camunda Platform (with plans to use Camunda Optimize).

Camunda implemented a microservices-based Camunda Platform that lets specialist teams develop, update and operate processes locally, enabling a DevOps culture and much faster releases—now supported several times a month with virtually no downtime. The solution scaled better for peak loads, simplified integration across customer and broker systems, and was developer-friendly (expanding the pool of BPM-capable developers roughly fourfold); Camunda Optimize is next to drive faster, metrics-driven process improvements.

R+V

Jörg Ziegelmayer

Product manager