Case Study: BavariaDirekt achieves faster end-to-end automation with Camunda

BavariaDirekt achieves 88% automation of unstructured processes with Camunda

BavariaDirekt, a direct insurer, faced challenges with a disjointed IT architecture and heavy reliance on IT developers, which made changes complex and slow. This legacy system trapped data and limited automation, risking a competitive disadvantage. To modernize their operations, they selected the Camunda platform and utilized the Camunda Accelerator Program.

By implementing Camunda as an orchestration layer, BavariaDirekt decoupled its systems and automated end-to-end processes. This solution resulted in up to 88% automation for processes with unstructured data and reduced the time to go live by three to four times. The Camunda implementation provided greater operational visibility, reduced IT dependency, and significantly increased customer satisfaction.

BavariaDirekt