Case Study: Babylon Health improves clinical safety with Camunda

Babylon Health improves clinical safety and handles tens of thousands of daily consultations with Camunda

Babylon Health, one of the largest general medical practices in the UK, faced a significant challenge in managing complex, personalized clinical workflows for tens of thousands of daily patient consultations. Their top priority was ensuring no patient slipped through the cracks, as losing track of an individual could have catastrophic health effects. To address this, they implemented the Camunda BPM platform to automate and manage these critical human-centric processes.

By using Camunda, Babylon Health was able to model its clinical processes with BPMN, ensuring consistency and safety across all patient interactions. The solution provided greater operational efficiency, a fast go-to-market thanks to Camunda's off-the-shelf UI, and robust support during implementation. This allowed Babylon to automate workflows, track task completion times against internal targets, and reliably deliver the right treatment to every patient, ensuring clinical safety at scale.

Babylon Health