Case Study: Generali Insurance Germany achieves rapid cloud orchestration and cost-saving automation with Camunda

Automating private and public cloud services for the provision of IT infrastructure services

Generali Infrastructure Services (part of the Generali Group) needed to replace a difficult-to-integrate, monolithic cloud solution that made automation, ITSM integration, and complex process mapping cumbersome. Facing limited budget and a requirement to leverage existing JavaEE skills, Generali chose Camunda and its Camunda BPM platform as an open-source, service-oriented orchestration solution with a modern front end and strong integration capabilities.

Camunda implemented a lean, service-oriented orchestration using Camunda BPM, migrating core functions quickly so the first infrastructure services were available via self-service after just four weeks. The deployment cut orchestration license costs significantly, improved process traceability and transparency, reduced troubleshooting effort, and raised departmental acceptance; integrating manual tasks enabled ongoing increases in automation, faster release cycles, and an evolutionary delivery model that now serves as a blueprint for Generali’s international cloud platform.

Generali

Stefan Koch

Generali