Case Study: Cuesta College achieves an 89% reduction in financial aid processing time with CampusLogic StudentForms

Cuesta College Reduces FinAid Processing Time by 89%

Cuesta College, a California community college serving about 10,400 students, faced a paper-based, manual financial aid process plagued by staffing shortages, long wait times and slow award packaging (previously taking roughly 60–80 days for most students). Leadership prioritized change and set clear requirements: keep verification control in-house, streamline workflows, make it easy for students, minimize staff training, implement quickly and stay cost-competitive.

Cuesta implemented CampusLogic’s StudentForms — a mobile, ISIR-driven digital portal with automated communications, workflow-driven file review and secure document upload — and saw dramatic results: verified-file processing dropped from 89 days to 9 days, parents completed e-signatures in under 31 hours on average, over 600 Pell grants were awarded by May 2016, and staff estimated a 75% reduction in document legwork, freeing time for outreach and improving enrollment and retention.

Cuesta College

Patrick Scott

Director of Financial Aid