Case Study: KAUST drives student engagement with CampusGroups

KAUST - Customer Case Study

KAUST, the King Abdullah University of Science and Technology, partnered with CampusGroups in June 2020 to replace a legacy student life community platform that was manual, inflexible, hard to use, and not engaging for students. During the COVID-19 lockdown, the university needed a one-stop-shop for student life that could support a diverse campus of about 1,000 students across more than 90 nationalities, while also being easy for staff to adopt and quick to launch.

CampusGroups delivered a highly customizable, web and mobile community platform with automated workflows, reporting, event registration and check-in, checklists, and engagement tools tailored to KAUST’s needs. KAUST launched in just six weeks, rolled out virtual orientation and campus apps, and saw strong adoption: 24 workflow templates created, over 815 approvals, 29 checklists with 15,633 items checked off, and 2,282 unique check-ins in 2020 plus 5,252 in 2021. CampusGroups also helped KAUST expand engagement with over 40 active groups and increasing use of chat, news, jobs, and community features.

KAUST

Frances Field

Student Engagement Specialist