Case Study: University of New Hampshire improves family engagement with CampusESP

University of New Hampshire becomes CampusESP Customer 450 to scale family communications

The University of New Hampshire sought to improve strategic family engagement to make families feel included and respected. With limited bandwidth and a reliance on an outdated shared spreadsheet for data, they needed a scalable communication system and a better way to manage family contact information. They turned to the vendor CampusESP and its CampusESP for Family Communication service to address this challenge.

CampusESP provided a purpose-built system that automated tailored communications and created a robust, centralized database for family contacts. The solution allowed UNH to send consistent, accurate, and relevant information to families. With CampusESP managing most of the content creation, the university team saved significant time and gained the ability to easily ensure information accuracy, establishing a new baseline for valued communication with their community.

University of New Hampshire