Case Study: Roane State Community College improves student retention and recruitment with CampusESP

A CampusESP Case Study

Roane State Community College boosts retention 25% with CampusESP

Roane State Community College, a two-year institution serving around 5,000 students, faced the challenge of scaling its new family engagement strategy to improve student recruitment and retention with minimal administrative resources. To achieve this, the college turned to the vendor CampusESP and its family engagement platform.

By implementing CampusESP's portal and FERPA Management Module, Roane State was able to automate personalized communications and provide families with academic and financial updates. The solution delivered significant results: a 25% higher student retention rate for those with engaged families, an 8% higher freshman matriculation rate from dual enrollment students, and a 67% growth in their family database over one year. CampusESP enabled the college to efficiently partner with families to support student success.


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