Case Study: Jacksonville State University boosts first-year registrations with CampusESP Checklists

Jacksonville State University boosts first-year registrations 15% with CampusESP

Jacksonville State University faced challenges with its orientation management system, which was not purpose-built for the task and hindered their ability to track student engagement and run efficient check-ins. This gap in the process left students unclear on their next steps, causing staff to spend excessive time chasing down tasks. To solve this, the university implemented CampusESP for Student Orientation.

Using CampusESP, Jax State created centralized, personalized checklists that automated completion tracking and provided direct links to necessary actions. This solution led to over 6,000 checklist items being completed in just three months, surpassing previous annual totals. Most significantly, CampusESP helped Jax State achieve a 15% year-over-year increase in first-time freshman class registrations.

Jacksonville State University