Case Study: Auburn University expands family engagement and boosts efficiency with CampusESP

Auburn University scales family communication 10x with CampusESP

Auburn University, overseeing Parent & Family Programs as an office of one, struggled to effectively engage with over 30,000 families. With limited time and resources, creating personalized communications was a time-consuming process, making it impossible to scale their support. This challenge led them to partner with CampusESP.

CampusESP provided a platform that automated and personalized family newsletters, instantly increasing the university's capacity. The solution was supported by a dedicated Account Management team that acted as a strategic partner, helping to connect departmental goals to the platform and maximize its use. As a result, Auburn University was able to increase its capacity tenfold and ensure families received the right information at the right time to help advise their students.

Auburn University