Case Study: Kitchen Collection boosts email engagement and deliverability with Campaigner

Kitchen Collection - Customer Case Study

Kitchen Collection, a small houseware retailer with more than 200 locations and an online store, struggled to reach consumers in a crowded advertising environment and lacked the internal resources to manage email marketing campaigns effectively. Using Campaigner, the company needed help creating and navigating email blasts, rewards programs, and other campaigns to better connect with its core audience.

Campaigner worked closely with Kitchen Collection to build and refine campaigns, including abandoned-cart emails, providing templates, support, reporting, and heat map insights to improve design and targeting. Since partnering with Campaigner in 2014, Kitchen Collection reported a 25–33% decrease in hard and soft bounces and a 2–3% increase in open rates across various campaigns.

Kitchen Collection

Dennis Spangler

Kitchen Collection