Case Study: Dirty Hands Replaces Manual Contract Billing with HubSpot Automation from Campaign Creators

Dirty Hands automates contract amendments and prevents 90-day billing errors with Campaign Creators

Dirty Hands, a national food and beverage brokerage, faced significant challenges with its manual contract process in Pipedrive. The system could not differentiate between new and existing revenue, leading to a critical error where a cancelled service continued to bill for 90 days. To solve this, they partnered with vendor Campaign Creators to migrate to HubSpot Sales Hub Enterprise and implement a new contract automation workflow.

Campaign Creators rebuilt Dirty Hands' process on HubSpot's standard Deal and Product objects, integrating Portant for e-signatures. The solution provided line-item-level tracking to separate new, active, and dropped revenue, and automated the amendment workflow from draft to signature. This new system directly targets the previous billing gaps and provides a reliable, automated foundation for future contract management.

Dirty Hands