Case Study: DMG MORI achieves fast, intuitive mobile machine configuration and quicker quotes with camos' OMS|fx

DMG MORI - Customer Case Study

DMG MORI, a global leader in high‑tech turning and milling machines, faced an outdated sales process in which reps used printed lists to configure machines—leading to errors, poor customer experience and slow quotation turnaround. To modernize configuration in the field, DMG MORI turned to camos for a mobile CPQ/product configuration solution.

camos delivered the OMS|fx mobile client integrated with DMG MORI’s central CPQ and rolled it out on roughly 1,000 iPads across 76 countries. The guided, media‑rich configuration and seamless back‑office sync (process ID) removed manual re‑entry, sped up quotation generation, increased the number of quotes produced, and noticeably improved customer satisfaction and DMG MORI’s innovative image.

DMG MORI

Andre Torke

Head of Sales Tools & Sales Technology