Case Study: Lewiston improves permitting efficiency with Camino

Lewiston Uses Camino to improve Permitting without Replacing Software

The city of Lewiston needed an online portal for its permitting process but did not want to replace its existing software. The city's vendor, Camino, provided a solution with its Permit Guide product that allowed for online form submittals, e-signatures, and document uploads. This self-service tool enabled applicants to complete the entire permit process remotely.

Implementing Camino's solution allowed Lewiston to instantly digitize its process. The results included a significant drop in staff time spent answering questions, reduced application errors and revisions, and faster review times. The Camino platform made submissions easier to track, increased customer satisfaction, and immediately helped the team save time.

Lewiston

Dawn ortiz

Lewiston