Case Study: Ionia Unlimited doubles installations and boosts signal quality with Cambium Networks' cnHeat

Ionia Unlimited - Customer Case Study

Ionia Unlimited, a rural WISP based in Ionia, Michigan, struggled to deliver broadband because dense trees often blocked line-of-sight and existing RF planning tools were inaccurate, forcing technicians to visit sites just to see if service was possible. To solve this, Ionia Unlimited turned to Cambium Networks, selecting its ePMP 2000 radios and the cnHeat RF planning tool to get a reliable, low-cost way to predict coverage before dispatching crews.

Using Cambium Networks’ cnHeat and ePMP 2000, Ionia Unlimited could pinpoint optimal mounting locations from a smartphone, avoid invasive roof installs, and “show up, get it done, leave.” The result: higher signal quality, fewer truck rolls, reduced installation time, and measurable throughput in capacity — installations per day doubled (pre-cnHeat 3, post-cnHeat 6) and the cost of cnHeat is more than covered by adding just one customer.

Ionia Unlimited

Adam Plett

Owner and Manager