Case Study: Dakota Hotels achieves enhanced Wi‑Fi experience and boosted guest satisfaction with Cambium Networks

Dakota Manchester Hotel Enhances Wi-Fi Experience and Boosts Guest Satisfaction

Dakota Hotels, a UK luxury boutique group, faced an aging Wi‑Fi architecture that left guest rooms and common areas with inconsistent connectivity, limited support for IoT and hospitality systems, and difficult remote management. Seeking a cost‑effective, fast deployment that supported POS, VoIP and seamless roaming without disrupting operations, Dakota engaged Nonius to deliver a Cambium Networks Wi‑Fi 6 solution.

Cambium Networks equipment was deployed — XV2‑22H wall‑plate APs in guest rooms, XV2‑21X in corridors, XV3‑8 in high‑density areas, cnMatrix EX2052‑P PoE switches and cnMaestro cloud management — providing Wi‑Fi 6 speeds, secure roaming, easier device onboarding and centralized monitoring. The upgrade improved guest satisfaction, reduced troubleshooting time and downtime, and prompted Dakota Hotels to task Nonius with rolling Cambium Networks Wi‑Fi across its other properties.

Dakota Hotels

Alan Poole

Group IT Manager