Case Study: Pacific DirectConnect achieves higher guest satisfaction and increased property value with Cambium Networks

Boosting Property Value and Guest Satisfaction Pacific DirectConnect’s Success with Cambium Networks

Pacific DirectConnect, a Hawaii-focused IT provider serving upscale independent hotels, needed to upgrade property Wi‑Fi to meet high guest expectations—especially reliable outdoor coverage—while lowering operational costs. They chose Cambium Networks and deployed a technology suite including Wi‑Fi 6 indoor and outdoor access points (including the XV2‑23T), cnMatrix Ethernet switches and the cnMaestro X management system to support high device density and more stable networks.

Cambium Networks’ deployment delivered stronger, more reliable indoor and outdoor coverage, automatic channel optimization, and simplified management; Pacific DirectConnect reduced the number of outdoor access points in one deployment from 14 (planned with another vendor) to just 6, cutting hardware and operational costs and reducing connectivity complaints. The result was higher guest satisfaction and increased property value driven by dependable Wi‑Fi and easier network operations.

Pacific DirectConnect

Mike Browning

President