Case Study: City of London improves planning and permit tracking with Calytera AMANDA

City of London - Customer Case Study

The City of London’s Planning & Development Department needed a better way to manage a growing volume of planning and building information. Its legacy database and mainframe application were no longer efficient enough, and the city lacked adequate support for the large database workload, creating major challenges for tracking development applications and related records.

Calytera’s AMANDA platform was implemented to manage building permits, site plans, zoning, and other planning records. The solution improved application tracking, reporting, and information access across departments, while also enabling online e-services for residents and integration with maps and GIS. With Calytera’s AMANDA, City staff could check application status at any time and provide faster, more accountable service, though the case study does not cite specific quantitative results.

City of London