Case Study: City of Guelph achieves streamlined land development processing with Calytera AMANDA

City of Guelph - Customer Case Study

The City of Guelph, Ontario, needed to automate a paper-driven land development process for home-builders and residents, including standard letters, reminders, and application handling, without adding significant staff burden. **Calytera** provided the city with its AMANDA system to address delays, conflicts with builders, and limited resources.

**Calytera** implemented AMANDA as a flexible, integrated platform that automated the city’s end-to-end land development workflow, from application intake and verification to approvals and inspections. The result was a smoother, more time-efficient process, reduced permit-processing delays, improved decision-making through GIS integration, and recognition for the city with the Ontario Government’s Innovative Public Service Delivery Award.

City of Guelph