Case Study: City of Burlington achieves flexible, compliant property and tax management with Calytera AMANDA

City of Burlington - Customer Case Study

The City of Burlington, a fast-growing municipality of more than 150,000 residents, needed a more functional, flexible, and Y2K-compliant property and tax system that would reduce dependence on IT and improve data accuracy across departments. The city was using CSDC’s AMANDA software for services including building permits, development applications, licensing, and property taxation.

Calytera’s AMANDA solution was implemented as a corporate property platform across multiple departments, giving Burlington the ability to update business rules, run reports, manage tax billing and collections, and maintain a single reliable property and people database without customizations. The results included less IT support, better coordination between departments, improved handling of 50,000 properties, timely tax billing and compliance with legislative changes, and a double-sided final tax bill layout that reduced paper usage.

City of Burlington