Case Study: Storage Choice gets paid faster with CallPotential

How CallPotential helps Storage Choice get paid faster

Storage Choice, a self-storage operator with 12 locations across Houston and Dallas, needed a better way to handle collections without burdening busy site managers. To make daily operations easier and free up time for marketing, tenant outreach, and team training, the company turned to CallPotential and its automated texting, email, and calling tools.

CallPotential automated collections reminders and payment follow-ups across all Storage Choice locations, while providing analytics to support manager incentives and performance tracking. The result was a simpler collections process that saved managers at least 2–3 hours per week at each location, increased payments received through preferred communication channels, and helped drive stronger engagement and bonuses for site managers.

Storage Choice

Jeff Bateman

Regional Manager