Case Study: Idea Money achieves 96.3% more successful calls with CallPage

Idea Money increased generating successful calls to 96,3% with the CallPage widget

Idea Money utilized the CallPage widget within its IdeaFaktor24 app for business clients to enhance its customer contact options. The challenge was to provide a fast and effective way for logged-in customers to connect with the right company consultant.

The solution from CallPage was a plugin that lets customers select a department and provide their phone number, triggering an automatic callback from a consultant within 30 seconds. This implementation generates approximately 800 calls per month with an average duration of over five minutes, and CallPage helped increase the rate of successful calls to 96.3%.

Idea Money