Case Study: Social Pilot boosts revenue and customer support with CallHippo

How Social Pilot Used CallHippo To Increase Its Revenue By 9.3%

Social Pilot, a software company that helps online sellers integrate their stores with social media for marketing, needed an affordable and efficient way to expand its global customer support and sales operations. The challenge was to establish local communication channels in multiple countries to better serve their international customer base without incurring high costs. They turned to the vendor CallHippo for a cloud-based virtual phone system solution.

CallHippo provided virtual local phone numbers from various countries, enabling Social Pilot's teams to make and receive calls easily from any device. Key features like setting working hours for different time zones, call forwarding, voicemail, and call analytics streamlined their operations. Using CallHippo's solution, Social Pilot drastically improved customer support, increased their customer retention rate, and boosted their revenue by 9.3%.

Social Pilot

Jimit Bagadiya

Founder