Case Study: Mento increases revenue and improves global customer support with CallHippo

How Mento used CallHippo to Increase Its Revenue by 9.3%

Mento, a company providing social media marketing tools for online sellers, needed to build an efficient and affordable global customer support and sales team to expand its worldwide customer base. Their challenge was to establish localized communication in various countries without the high cost of traditional phone systems. They approached the vendor CallHippo for its virtual phone system solution.

CallHippo provided a cloud-based virtual phone system that gave Mento local phone numbers in its target countries. This solution streamlined their global communications, allowing teams to easily connect with customers and prospects from various devices. As a result, Mento drastically improved its customer support and satisfaction, which led to a 9.3% increase in revenue. The use of CallHippo's call analytics and recording features also helped the company refine its team performance.

Mento

Jimit Bagadiya

Founder