Case Study: ActionEdge boosts revenue and streamlines global communication with CallHippo

How ActionEdge Leveraged CallHippo and Improved Its Performance Level

ActionEdge, an India-based market research service provider with 150+ employees and operations across 75 locations, needed a flexible and cost-effective VoIP solution to improve global client communication. The team was struggling with poor phone connectivity, inefficient call management, and a time-consuming provider-switching process, while also needing seamless integration with existing systems. CallHippo’s Business Phone System was a strong fit for their international communication needs.

CallHippo implemented a unified VoIP platform for ActionEdge, giving employees centralized call visibility, better call management, and virtual numbers for multiple countries. The solution streamlined administrative processes, enabled easier switching from their previous telephony provider, and improved collaboration across teams. As a result, ActionEdge reported a 40% increase in revenue, along with more efficient reporting and uninterrupted communication across global markets.

ActionEdge