Case Study: NEO CARS doubles transactions with CallGear virtual business phone system

Virtual Business Phone System for Car Dealerships How to boost sales 2x

The customer, NEO CARS, a seller of premium Chinese electric vehicles, faced an unorganized and sporadic sales process that made it impossible to track a customer's journey. Their challenge was to optimize sales by linking all communications in one place, building a clear CRM sales funnel, and recording calls. They selected the vendor CallGear for its telephony platform and amoCRM integration.

CallGear implemented a virtual business phone system that routed calls to managers' mobile phones and automatically synced all call recordings and customer data into amoCRM. This provided a transparent, organized, and analyzable sales process. As a result of using the CallGear solution, the client doubled their number of transactions.

NEO CARS