Case Study: Bitrix24 Simplifies CRM Telephony Integration with CallGear

Bitrix24 connects CallGear integration in 2 steps

Bitrix24, a leading CRM platform, needed to integrate its cloud-based and on-premise systems with a robust telephony solution to enhance its communication capabilities. They partnered with CallGear to utilize its telephony and integration services, aiming to create a seamless connection between their CRM and call handling systems.

CallGear implemented a straightforward two-step integration process. This involved installing the CallGear application from the Bitrix24 marketplace and then activating the connection within the CallGear account settings. The solution successfully bridged the two platforms, allowing for synchronized operations and improved telephony management within the Bitrix24 environment.

Bitrix24