CallGear
49 Case Studies
A CallGear Case Study
The customer, Bitrix24, needed to automate the process of adding its employees into the CallGear telephony system to eliminate the need for manual creation. CallGear provided a solution through its integration service, which automatically imports employee data from Bitrix24 into the CallGear personal account.
The solution implemented by CallGear automatically synchronizes employee data every 30 minutes, using a unique identifier or email address to link and create accounts. This integration ensures that new employees are added promptly and that their phone numbers are correctly ported over, streamlining the user management process and saving administrative time for the customer.