Case Study: KIT Consulting automates sales and communications with CallGear

Automating the Sales & Communication Processes of a Federal Business with amoCRM and CallGear

KIT Consulting helped a federal visa services business with rapidly growing regional offices and franchise partners centralize its sales and communication operations. To replace a messy, fragmented IT setup, the company needed a simple way to connect new branches quickly, improve oversight from the head office, and unify customer communications across locations using CallGear and amoCRM.

CallGear, working with KIT Consulting, implemented an integrated solution built around CallGear Virtual PBX and amoCRM: they standardized CRM workflows, connected virtual numbers for all branches, set up call routing by region, added call recording and automatic lead creation, and even enabled new franchise websites to be launched in about 5 minutes. The result was reduced tech and communication costs, faster handling of customer requests, higher sales conversions, and more consistent franchise royalties.

KIT Consulting