Case Study: Unlock It For Me reduces phone costs and improves call routing with CallFire

Unlock It For Me cuts phone costs with CallFire over 2 years

Unlock It For Me, a Birmingham-based family locksmith business, faced the challenge of managing inbound and outbound calls for its network of local contractors without incurring high costs from multiple cell phones or office lines. They needed an affordable call forwarding and tracking solution to efficiently route customer calls and grow their service.

CallFire provided their Call Tracking service with local numbers, which allowed for inexpensive call forwarding to contractors and eliminated the need for physical business phones. The solution resulted in significant cost savings, which were passed to customers, and enabled rapid business expansion. Additionally, CallFire’s call recording feature improved quality control. The vendor’s easy-to-use platform required no training for the contractors.

Unlock It For Me