Case Study: Strategic Reflections boosts mystery shopper notifications with CallFire Voice Broadcast

Strategic Reflections sends thousands of voice broadcasts in minutes with CallFire

Strategic Reflections Inc., a national mystery shopping company, needed an efficient way to notify its hundreds of mystery shoppers about newly available assignments. Their previous method of having schedulers make manual calls was extremely time-consuming. They turned to CallFire and implemented its Voice Broadcast service to automate these notifications.

Using CallFire's Voice Broadcast, Strategic Reflections Inc. could send thousands of calls to its shoppers in minutes for a low cost per call. This solution saved significant time, allowed for rapid communication of urgent deadlines, and was also used for follow-up on overdue work. Over two and a half years, CallFire enabled the company to create over a hundred campaigns and send thousands of broadcasts, greatly boosting productivity.

Strategic Reflections Inc.