CallFire
52 Case Studies
A CallFire Case Study
A&A Video/NICO Photo, a Houston-based wedding photography and videography studio, struggled with following up thousands of leads gathered at shows: agents spent excessive time dialing, hit many wrong numbers, and missed bookings. The company needed a faster, more reliable way to qualify and convert prospects.
They adopted CallFire’s Cloud Call Center (multi-line power dialer, MachineSkip and SmartDrop), SMS blasts and cloud call tracking to streamline outreach, support remote agents, localize caller ID and record calls for training. The changes produced a 20–30% lift in bookings, roughly 500 weddings in one year, and a more efficient, trackable sales team.
John Graves
General Manager