Case Study: Wycliffe Associates achieves 20-30% more outreach and 6-7 week follow-up with CallFire Cloud Call Center

Cloud Call Center Helps Connect Bible Translators Around the World

Wycliffe Associates, a nonprofit in Orlando that recruits volunteers to support Bible translation, struggled to convert banquet attendees into volunteers because follow-up was slow and inefficient. Volunteers hand-dialed numbers, often hitting disconnected lines and leaving voicemail, so outreach could take months and many prospects were never reached.

Switching to CallFire’s Cloud Call Center and power dialer let volunteers call simultaneously, contact people multiple times, and complete outreach in 6–7 weeks instead of months. The change increased the number of people reached by 20–30%, boosted productivity, and delivered a low-cost, easy-to-use solution that streamlined the team’s work.

Wycliffe Associates

Becky Hancock

Advocate Team Leader