CallFire
52 Case Studies
A CallFire Case Study
Sync Payments and Sync Loyalty, based in St. Louis, help small businesses cut card-processing fees and run customer-reward programs to compete with bigger retailers. Their challenge was efficiently reaching and connecting with potential clients across their market to grow sales and appointments.
They turned to CallFire’s Voice Broadcast and Cloud Call Center—using multi-dialing and call recording—to launch low-cost cold-calling campaigns, track appointments and playback calls on demand. The result: immediate, forecasted ROI, a scalable appointment-setter program, new hires and improved outreach efficiency.
Nick Thuston
President