Calldesk B2B Case Studies & Customer Successes

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calldesk enables contact centers to automate repetitive inbound calls to deliver the best customer experience while optimizing costs. As the European pioneer of AI-powered voice agents (autonomous virtual agents available immediately, 24/7 and without queue time), calldesk enables contact centers to free up thousands of hours to focus their agents on high value-added interactions.

Case Studies

Showing 4 Calldesk Customer Success Stories

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NP Assurances eliminates 90% of a repetitive call flow with its AI voice agent

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How Dalkia absorbs call spikes with its voice agents

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How Enedis reaches 75% of self-service over the phone on "delivery point" searches

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How OUI.sncf has extended customer autonomy by deploying 3 voice agents

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