CallCabinet B2B Case Studies & Customer Successes

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CallCabinet’s revolutionary compliance call recording solutions are enabling unrestricted business intelligence within any communications environment. CallCabinet’s cloud-native solutions are powered by next-gen AI and utilize specialized machine learning to deliver unparalleled business intelligence in real time. They help advance business success with future-proof regulatory compliance, next-gen conversation analytics with custom business intelligence reporting as well as quality assurance automation tools.

Case Studies

Showing 26 CallCabinet Customer Success Stories

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Financial consultancy firm’s 200-strong sales team uses generative AI engagement with conversation data to improve win rate and close more deals

Compliance and Risk department of global financial services provider implements AI call analytics and compliant call recording solution to proactively avoid regulatory fines

How the HR department of a global organization manages a multigenerational workforce using AI-driven conversation analytics

Gain The Automotive Edge From Compliance Call Recording

Automotive group deploys AI-driven conversation analytics to better align products with consumer demand

Contact Center with 500 agents resolves high attrition rates using AI-driven conversation analytics

Educational institution leverages conversation analytics to manage admissions and regulatory compliance

Large enterprise marketing department leverages call analytics to redefine and improve campaign targeting

Leverage Automated Compliance Recording for Increased Profits

Financial services conglomerate implements single multi-tenant call recording solution across all companies

Large financial services provider uses AI-driven conversation analytics to uncover systemic issues

Know what your customers want with future-proof compliance call recording

Remove All Risk From Your Compliance Call Recording

Manufacturing Corporation Recognizes Operational Eciency Increase From Selective AI Transcription and Call Summarization

Protect your bottom line with automated patient data compliance

Online retailer’s executive team enables growth through data-driven strategic decisions using AI-enabled conversation analytics

Retail conglomerate leverages AI-driven conversation analytics to gain a competitive edge

Large U.S. trucking company resolves driver retention issues using voice analytics

Leading bank deploys mobile call recording to better service high net worth (HNW) clientele

Leading financial institution successfully standardizes compliant call recording and analytics across multiple communication platforms

Legal department within health clinic chain uses conversation analytics to stay on top of contractual terms and maintain contract adherence internally and externally

Local UK Government Authority improves Duty of Care adherence with AI-driven conversation analytics

Major insurance enterprise achieves digital transformation of contact center operation without losing the human touch

Major U.S. hospital chain uses voice analytics to uncover the reason for high nurse turnover at one of their hospitals during the global pandemic

Mid-size roofing company protects their bottom line by using call recording to prevent unnecessary disputes

Prominent BPO Contact Center outsourcing company enhances value oering using next-gen conversation analytics

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