Case Study: Ragtime increases music store order value by 169% with Callback24

How did Callback24 increase the value of a music store order by 169% in comparison with transactions conducted without our tool

Ragtime, a music store with an online and physical presence in several Polish cities, implemented the Callback24 tool. While already a successful local leader, the store sought to further increase its sales performance and improve how it contacted potential customers online.

By using Callback24, Ragtime's staff could contact interested website visitors in an average of just 15 seconds. This immediate phone contact allowed salespeople to recommend more products and convince customers to make higher-value purchases. As a result, Callback24 helped Ragtime achieve a 169% increase in the average order value for transactions preceded by a call-back, significantly boosting sales over a three-month period.

Ragtime

Wojciech

Owner