Case Study: Tall Grass Orthopedics achieves streamlined, time-saving call scheduling and improved provider communication with Call Scheduler

Tall Grass Orthopedics - Customer Case Study

Tall Grass Orthopedics, a six-provider clinic in Topeka, Kansas, inherited a cumbersome, paper-driven on-call system that relied on slips, post‑its, and individual emails to notify hospitals and outreach sites. Practice Administrator Brad Rea, who had previously researched call solutions, selected Call Scheduler to replace the antiquated process and automate communication and scheduling.

Call Scheduler was installed quickly and, after brief hesitation, providers moved to the online system for anytime access. The vendor’s training and support smoothed adoption, and features like a single shared link for hospital access and configurable “Provider Rules” eliminated the need to email hospitals individually, reduced administrative steps, and improved call communication across providers, staff and outreach locations—significantly increasing the practice administrator’s productivity.

Tall Grass Orthopedics

Brad Rea

Tall Grass Orthopedics