Call Scheduler
9 Case Studies
A Call Scheduler Case Study
Eastern Oklahoma ENT struggled with a paper-and-pen call schedule as their practice grew to cover ER shifts at two local hospitals and major trauma at a children’s hospital, with overlapping privileges among physicians creating confusion and errors. When Dr. David Hall took over scheduling he searched for a better option and selected Call Scheduler to replace the cumbersome manual process.
Call Scheduler was implemented quickly and easily, with staff and physicians adapting fast; its Tally feature lets the scheduler track call and vacations fairly, and the Microsite gives clinicians and staff real-time access to the schedule from anywhere. As a result, Call Scheduler reduced confusion and complaints, cut down on scheduling errors and rework, and saved administrative time while capturing the practice’s complex, multi‑layered call needs.
David Hall
Eastern Oklahoma ENT