Case Study: The Mesa Agency boosts outbound call production and talk time with Call Logic

The Mesa Agency is Converting Opportunities Using Call Logic

The Mesa Agency, an Allstate insurance agency, was facing the challenge of inefficient lead follow-up. Their manual dialing process made it difficult to contact a high volume of purchased leads from sources like Lead Vantage and Everquote, causing them to miss potential opportunities. They needed a more efficient strategy to manage their prospecting.

They implemented Call Logic, an Allstate-approved web-based dialer software. The solution integrated with their Lead Manager account and more than doubled outbound call production, with users making 200-300 calls daily instead of 80. By focusing on the resulting increase in talk time, the agency established that achieving three hours of daily talk time directly led to increased sales. Call Logic's reporting features also allowed management to effectively monitor these metrics and agent activity.

The Mesa Agency

Samantha Young

Office Manager