Case Study: Providus Financial boosts agent activity and sales opportunities with Call Logic

Providus Financial Surges Agent Activity & Opportunities with Call Logic

Providus Financial, an independent insurance agency, was seeking to increase agent call volume and activity without the need to overhaul its existing VoIP and provider systems. The challenge was to find a simple add-on solution that would boost outbound calling efficiency.

The agency implemented the Call Logic web-based dialer software. This solution increased outbound call volume by 300%, allowed agents to work from anywhere, and enabled proactive outreach in a profitable niche market. As a result, agent productivity soared, and the number of agents using Call Logic grew from three to nine.

Providus Financial

Josh Knowles

Principal