Case Study: iRiS Recruiting Solutions increases callbacks with Call Logic

iRiS Recruiting Solutions Uses Call Logic to Increase Conversations

iRiS Recruiting Solutions, a recruitment firm, faced a challenge with outbound calling where their recruiters' bias led to cherry-picking prospects, causing them to miss potential talent. They also struggled to get noticed by clients and candidates amidst the overwhelming noise from modern communication channels. They implemented the Call Logic web-based calling assistant to address these issues.

The solution from Call Logic automated the dialing process, allowing recruiters to efficiently leave voicemails and utilize multiple communication channels. This led to a dramatic increase in conversations; one recruiter's callbacks jumped from 35 to 229 in a year, a 650% increase. The tool also improved call quality and efficiency, enabling iRiS to reach more contacts and successfully place top talent for their clients.

iRiS Recruiting Solutions

Chad Peddycord

President