Case Study: MoneyGram achieves streamlined telecom expense management and measurable cost savings with Calero Expense Management

Calero-MDSL delivers the payback for global financial powerhouse MoneyGram

MoneyGram, a global money-transfer company operating in 200+ countries with $1.45B in annual revenue and 357,000 agent locations, faced a fragmented telecom billing environment where its IT team processed paper invoices from some 25 vendors using unlinked spreadsheets. Invoices varied wildly (from one to 80 per vendor per month), responsibility was spread across multiple offices, and MoneyGram lacked reliable historical data to validate bills or negotiate rates. To address this, MoneyGram selected Calero and its Calero Expense Management solution.

Calero implemented a structured, scalable deployment—consolidating invoices into a single database and adding automated AP transfers, strategic procurement, and usage management—delivered on time and within budget. As a result, MoneyGram has been able to add more telecom vendors without increasing administrative burden, maintain detailed billing histories, and identify savings that already exceed the cost of the Calero solution; the company now has clearer spend visibility and stronger negotiating power with vendors thanks to Calero.

MoneyGram

Roger Dean

Director, Commercial Office – Information Technology