Case Study: SASI improves government service scheduling for over 100,000 people with Cal.com

https://cal.com/blog/how-sasi-improved-the-lives-of-over-100000-people-in-northern-brazil

The customer, SASI, a platform providing customizable communication services for the Brazilian government, faced a significant challenge in building a scheduling system. They needed a highly flexible and open solution that integrated with their no-code platform to help citizens book government services. After over a year of unsuccessful research and development, they chose Cal.com for its open API, customization capabilities, and the freedom it offered.

Utilizing Cal.com's open-source codebase and API, SASI forked and customized the scheduling software to create a highly personalized user experience with unique validations for government rules. This solution from Cal.com dramatically improved SASI's service quality and development velocity. The measurable impact was substantial, with over 100,000 citizens in Northern Brazil benefiting from the ability to self-schedule appointments, eliminating long queues and reducing wait times.

SASI

Vinicius Lopes

Software Architect