Case Study: Philadelphia Department of Public Health accelerates COVID-19 contact tracing with Caktus Group

Philadelphia Department of Public Health cuts COVID contact tracing delay from 24 hours to 1 hour with Caktus Group

The Philadelphia Department of Public Health faced the immense challenge of managing COVID-19 contact tracing for the entire city. They adopted Dimagi's CommCare platform but urgently needed an expert partner to create a seamless, two-way data integration with their legacy systems to replace a slow, manual process. The Caktus Group was brought in to augment their internal team and build this critical integration rapidly during the pandemic.

Caktus implemented a holistic data workflow that enabled a two-way, automated data exchange between the department's systems and CommCare. This solution drastically reduced the time to begin contact tracing from up to 24 hours to under an hour after a positive test result. The Caktus team delivered this sustainable integration with valuable customizations in less than 10 weeks, a success that led to the department immediately engaging them for another project.

Philadelphia Department of Public Health